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Inspection visit

complaint

COURTYARD AT RIO LAS PALMAS, THELicense 3927006403 citations on this visit
3 citations recorded

Inspector’s narrative

What the inspector wrote

Allegation: Facility staff do not ensure annual health assessments are conducted for residents in care. Based on interviews with the alleged primary care physician and review of documentation presented the facility used information from a falsified physician's report to determine the level of care needed to meet R1's needs. The assessments completed was based on the original physician's report dated 7/7/2022. The next physician's report is dated 10/1/2024 the signature and length of time resident has been your patient is different from the original. The lengths of time vary on both reports the first is 6/22 to present and the second is 6/23 to present. The PCP was contacted by the department and was told that the encounters for R1 were for June of 2022 and July of 2022. No other encounters were confirmed by the Physician in question. Allegation: Facility staff falsified residents records. The assessments completed was based on the original physician's report dated 7/7/2022. The next physician's report is dated 10/1/2024 the signature and length of time resident has been your patient is different from the original. The lengths of time vary on both reports the first is 6/22 to present and the second is 6/23 to present. The PCP was contacted by the department and was told that the encounters for R1 were for June of 2022 and July of 2022. No other encounters were confirmed by the Physician in question. The office of the Physician in question denied seeing or billing R1 for services since July of 2022. Therefore the other Physician's reports are questionable to the authenticity of the signatures and the information it contains about R1. Based on records reviewed and interviews conducted the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of regulations, Title 22 are being cited on the attached LIC 9099D. Exit interview conducted and a copy of this report was given

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.50(a)(3)Type A

    (3) Conduct that is inimical to the health, morals, welfare, or safety of either an individual in or receiving services from the facility or the people of the State of California. This requirement was not met as evidenced by interviews, the facility jeopardized the health, safety, and well-being of the resident in care by utilizing false information to assess and charge for services. This posed an immediate health risk to the resident in care.

  • 87208(a)(1Type B

    (a) The licensee shall have and maintain a current, written definitive plan of operation for the facility. The licensee shall operate the facility in accordance with the terms specified in the plan of operation and may be cited for not doing so pursuant to Health and Safety Code section 1569.49. The plan and related materials shall be on file in the facility and shall be submitted to the licensing agency with the license application. Any significant changes in the plan of operation which would affect the services to residents shall be submitted to the licensing agency for approval. The plan and related materials shall contain the following:(1) Statement of purposes and program goals.(2) A copy of the Admission Agreement, containing basic and optional services.(3) Statement of admission policies and procedures regarding acceptance of persons for services. This requirement is not met as evidenced by information reviewed and interviews conducted.

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  • 87463(a)Type A

    87463 Reappraisals (a) The pre-admission appraisal, as specified in Section 87457, Pre-Admission Appraisal, shall be updated in writing as frequently as necessary or once every 12 months, whichever occurs first, to note significant changes in condition, as defined in Section 87101, Definitions, and to keep the appraisal accurate. For the purposes of this section, the updated pre-admission appraisal shall be referred to as the reappraisal. This requirement is not met as evidenced by review of documentation presented the facility used information from a falsified physician's report to determine the level of care needed to meet R1's needs. The assessments completed was based on the original physician's report dated 7/7/2022. The next physician's report is dated 10/1/2024 the signature and length of time resident has been your patient is different from the original.

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FAQ · About this visit

Common questions about this visit

What happened during the August 12, 2025 inspection of COURTYARD AT RIO LAS PALMAS, THE?

This was a complaint inspection of COURTYARD AT RIO LAS PALMAS, THE on August 12, 2025. 3 citations were issued: 2 Type A (serious) and 1 Type B.

Were any citations issued to COURTYARD AT RIO LAS PALMAS, THE on August 12, 2025?

Yes, 3 citations were issued (2 Type A, 1 Type B). The first citation was for: "(3) Conduct that is inimical to the health, morals, welfare, or safety of either an individual in or receiving services ..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.