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Inspection visit

Complaint

COURTYARD AT RIO LAS PALMAS, THELicense 3927006402 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

Allegation: Staff does not safeguard resident’s belongings. A copy of "the facilities' Theft and Loss Policy". LPA did observe this policy included in the resident's admission agreement and it was not completed. The policy indicates, "All new clients will have all property listed on their own inventory list to be signed on move in date. All clients are to report to staff any new item they acquire to be placed on inventory. If an item is loss [lost] or stolen the facility staff will investigate to recover the item. Care home staff will assist resident with filing a police report for any item that is deemed to be lost or stolen if requested." "The resident may decide to not lock up their items at their own risk." Based on interviews and record review, LPA observed that the facility failed to maintain records of accounts of resident's personal property. The allegations are substantiated.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87465(a)(5)Type B

    Limit staff assistance with self-administered drugs

    87465(a)(5) Incidental Medical and Dental Care Services. (a) A plan for incidental medical and dental care shall be developed by each facility.(5)the licensee shall assist residents with self administered medications as needed. This requirement is not met as evidenced by: Based on records reviewed, LPA reviewed medication administration records and confirmed that the facility was unable to locate the missing medication. This poses a potential health and safety risk to residents in care.

  • 87217(b)Type B

    Facility must safeguard entrusted cash and valuables

    Every facility shall take appropriate measures to safeguard residents' cash resources, personal property and valuables which have been entrusted to the licensee or facility staff. This requirerment was not met as evidenced by:Observation and records reviewed the facility failed to maintain records of accounts of resident's personal property.

FAQ · About this visit

Common questions about this visit

What happened during the April 3, 2026 inspection of COURTYARD AT RIO LAS PALMAS, THE?

This was a complaint inspection of COURTYARD AT RIO LAS PALMAS, THE on April 3, 2026. 2 citations were issued: 2 Type B.

Were any citations issued to COURTYARD AT RIO LAS PALMAS, THE on April 3, 2026?

Yes, 2 citations were issued (0 Type A, 2 Type B). The first citation was for: "87465(a)(5) Incidental Medical and Dental Care Services. (a) A plan for incidental medical and dental care shall be deve..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.