Follow-up on corrections·May 9, 2025

On 05/09/25 at 12:00pm, Licensing Program Manager (LPM) Liza King and Licensing Program Analyst(LPA) NoelWolf Petersen arrived unannounced to conduct a complaint investigation and facility observations. They met with Carie Snodgrass, staff member and explained todays visit. A facility walk through occured, including but not limited to the resident bedrooms, bathrooms, exterior, hallways, common areas, and evacuation routes. The facility was found to have traffic areas unobstructed and well lit, with required furniture and furnishings present. The fire extinguisher was last serviced the facility 01/10/2025 as noted on the fire extinguisher, resident washroom water was measured at 117, air temperature was measured comfortable. The physical plant has the required posters(client rights, ombudsmans information, evacuation routes, administration credential, and federal workers rights) are of appropriate dimension and location. DIAMOND CARE INC, is a 16 bed facility. Total hospice 1 resident. 4 are receiving home health care services. The following areas were observed and citations will be issued spiders and spider webs located throughout facility observed on office and 2 exterior units Broken cabinets in kitchen. sink and tolet nonfunctional in exterior unit. Dish soap on counter in kitchen Medications being prepoured; observed during medication pass at lunch and confirmed during interview to be poured and set up by "management" staff acknowledged not knowing what the medication was being provided to the resident. Personal Care supplies were readily accessible in all bedrooms. Cont on pg c Discussions between LPM and Zachary Murphy-Duncan, General Manager regarding the findings during the walk through. In regards to personal care supplies, TA will be provided as Zachary states all clients can have access to personal supplies. A pad lock was observed on the front gate, Zachary reported that this is included in the plan of operation and a secured perimeter has been approved and proof will be provided. A follow up visit may be necessary. LPA was informed during inspection that the facility has resident records electronic.up date the plan of op regarding those personal supplies Citations are issued on the attached D page attached, appeal rights provided and exit interview will occur. a copy of the report was read and given to staff.