Follow-up·July 30, 2021

On 7/30/21 at 10:50am, Licensing Program Analyst (LPA) Michael Bilger arrived unannounced to conduct a case management visit to address concerns previously expressed by a resident. Concerns expressed were lack of food quality and quantity and insufficient staffing. LPA met with Administrator Anuradha Saini and explained the purpose of the visit. At 11:25am LPA interviewed Resident1 (R1), R2 at 11:45am, R3 at 11:55am, and R4 at 12:10pm. LPA also interviewed Administrator and Administrator designee. LPA also reviewed facility records including current menu and actual hours worked for the period of 7-15-21 to 7-30-21. Based on interviews and record reviews, it was determined that caregivers were on duty as assigned and able to meet the needs of residents in care across morning, evening, and night shifts. LPA reviewed current menu and observed lunch meal at 12:25pm which consisted of sufficient amounts of food to meet regulatory guidelines. Additionally, based on resident interviews, it was determined that quality and quantity amounts of food were suitable, but a variety in menu choices is requested. LPA toured facility inside and out with Administrator designee. LPA observed facility to be clean and sanitary and in good repair. Temperature inside facility was 76*F throughout. LPA toured kitchen area which was clean and sanitary. Food supply was sufficient upon observation. Per California Code of Regulations, Title 22 there were no deficiencies observed or cited during today's case management visit. A exit interview was conducted and a copy of this report was left with Administrator Anuradha Saini.