Incident investigation·October 14, 2022

On 10/14/22, Licensing Program Analyst (LPA) Renee Campbell arrived at A1 Del Monte Assisted Living and Memory Care at approximately 12:15 pm to conduct a case management visit regarding an incident report submitted to CCLD 09/08/22. LPA was greeted by Administrator Anu Saini , and explained the purpose of the visit. Based on the incident report, while in their shared room Resident1, (R1) slapped Resident (R2) three times because R2 wo uld not lower the volume on the television. Both residents were separated and sent to different rooms . 911 was called so that a report could be filed and a SOC 341 was completed. Based on observations, documents and interviews, facility followed procedure. A report was filed with the police, an incident report was submitted to licensing and R1's behavior was updated in her Behavior Progress notes. After the police were called, residents were moved to separate rooms to address the situation. The administrator and staff were interviewed as well. Exit interview conducted and a copy of this report provided.