complaint·August 15, 2023

This facility staff member then notified medication technician on duty prior to R1’s return who proceeded to address the change of condition upon R1’s return. Interviews further revealed that R1’s condition was addressed which included attempts to get R1 to respond and check vital signs. Additionally, it was revealed that 9-1-1 was notified within an adequate time frame, and R1 returned to facility without additional medical complications. Additionally, investigation did not reveal any corroborated statements of untimely medical attention for R1 or other residents during this approximate time period. As a result of this investigation, there is not a preponderance of evidence to concluded that facility did not act in a timely manner regarding resident’s change in condition. Therefore, this allegation is UNSUBSTANTIATED. Allegation #2: Staff are not properly cleaning facility restrooms. LPA conducted facility observations on 7-12-23 and 8-4-23. LPA also conducted interviews as noted above and reviewed housekeeping task schedule. Based on observations conducted, interviews, and record reviews, it was revealed that facility restrooms are cleaned regularly and monitored to mitigate unsanitary conditions. Observations did not reveal unsanitary conditions throughout facility restrooms. Interviews did not reveal any corroborated statements of unsanitary or lack of housekeeping attention to facility restrooms. As a result, there is not a preponderance of evidence to conclude that facility staff are not properly cleaning facility restrooms, therefore, this allegation is UNSUBSTANTIATED. An exit interview was conducted with Lucky Kaur and a copy of this report was provided to Lucky. Appeal rights provided.