Complaint·March 30, 2022

On 3-30-22 at 10:00am Licensing Program Analysts (LPAs) Maja Jensen and Michael Bilger arrived at facility unannounced to continue a complaint investigation and deliver complaint findings for the allegations noted above. LPAs were allowed access to the facility and screened at the front door for COVID symptoms. LPAs Jensen and Bilger met with Administrator Alma Whitted and Resident Care Coordinator Andrea Eldridge and informed of the purpose of today's visit. LPAs Maja Jensen and Michael Bilger reviewed COVID screening logs, payroll logs and staffing schedules. LPA Jensen also conducted interviews with staff 1 (S1) and staff 2 (S2) and resident 1 (R1). LPA Jensen observed that on 1/18/22, 1/19/22, 1/20/22 and 1/23/22 staff members documented that they were experiencing COVID symptoms. On 1/16/22 a staff member documented that they were experiencing COVID symptoms and tested positive. LPAs also verified that the staff that confirmed they have COVID sypmtoms worked on the dates they attested to having symptoms. In addition, during the course of an interview, S2 and advised there was pressure to come to work despite complaining of being symptomatic with COVID. During the course of an interview with R1, R1 advised they learned that staff was pressured to come in to work despite not being able. Based on the COVID screening logs and interviews conducted the preponderance of evidence standard has been met, therefore this allegation is SUBSTANTIATED.