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Inspection visit

complaint

MOTHER MARY CARE HOMELicense 3927011571 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

LPA Jensen interviewed 4 of 4 residents. 3 of 4 residents advised they always receive any assistance they need in a timely manner. 3 of 4 residents advised they have the ability to communicate with whomever they choose whenever they choose. LPA Jensen interviewed a San Joaquin County hospice worker and was advised she has no concerns about the quality of care. LPA Jensen also interviewed Staff 1 (S1) who stated that residents are checked every 30 - 60 minutes. Based on interviews conducted with 4 of 4 clients, 1 hospice worker and 2 staff, the allegation of staff do not respond to resident's requests for assistance in a timely manner has been found to be UNSUBSTANTIATED. A finding of unsubstantiated means that although the allegation may have happened, the preponderance of evidence does not prove it. Based on interviews with 4 of 4 residents, interviews with 2 staff members and a test of the call button, the allegation of staff do not ensure that resident has a way to request assistance from staff while in care is UNSUBSTANTIATED. A finding of unsubstantiated means that although the allegation may have happened, the preponderance of evidence does not prove it. An exit interview was conducted and a copy of this report was provided to the administrator. If friends, family or care providers call the facility and leave messages for the residents, the messages are not being retrieved or relayed to the residents. A finding of substantiated means that the preponderance of evidence standard has been met. Citations are being issued from the California Code of Regulations, Title 22, Division 6. An exit interview was conducted and a copy of this report and appeal rights were given to the facility Administrator.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87506(a)Type B

    (a) The licensee shall ensure that a separate, complete, and current record is maintained for each resident ...This requirement was not met as evidenced by: Based on LPA Jensens review of records for resident 1 which contained multiple incomplete and missing documents. This poses a potential health, safety and personal rights risk to residents in care.

  • 87633(l)Type A

    ...Nothing in this section [which deals with terminally ill residents and hospice care] shall be construed to relieve a licensed residential care facility for the elderly of its responsibility to notify the appropriate fire authority of the presence of a bedridden resident in the facility as required under subdivision (f) of Section 1569.72 and to obtain and maintain a fire clearance as required under Section 1569.149. This requirement was not met as evidenced by: Based on LPA's review of records including resident file, LIC 200, facility sketch and STD 850 as well as the interview with Administrator Jean Alvarez, there are two residents that are bedridden and no fire clearance for bedridden residents. This poses an immediate risk to the health , safety and personal rights of residents in care.

    Read full inspector narrative
  • 87468.1(a)(14)Type B

    Personal Rights of Residents in All Facilitiesa) Residents in all residential care facilities for the elderly shall have all of the following personal rights:(14) To have reasonable access to telephones, to both make and receive confidential calls...This requirement was not as evidenced by: LPA Jensen's observation of 67 unretreived voicemails. This poses a potential health, safety and personal rights risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the November 9, 2022 inspection of MOTHER MARY CARE HOME?

This was a complaint inspection of MOTHER MARY CARE HOME on November 9, 2022. 1 citation were issued: 1 Type B.

Were any citations issued to MOTHER MARY CARE HOME on November 9, 2022?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "(a) The licensee shall ensure that a separate, complete, and current record is maintained for each resident ...This requ..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.