Follow-up·July 22, 2024

Licensing Program Analysts (LPA) Kesha Lewis arrived at the facility unannounced for the purpose of conducting a case management visit. LPA explained purpose of visit to the staff. The visit is following up on a complaint investigation In March of 2024. R1 paid for the month of March but was not present in the facility from the 21st of march on. The facility rented out the room R1 was occupying but also charged R1 for storage fees. An initial refund was given for $888.00. This amount is found to be incorrect. Storage fees are to be assessed because the facility room is unable to house another resident, but in this case a resident was able to occupy them room. Therefore a total refund of $1,770 is due witch is a prorated amount based on monthly rent divided by 30 days in a month. Another resident moved into the facility into R1'S room on 3/21/2024. $882.00 is still due. On 7/24/24 licensee sent remaining refund to R1'S responsible party. An exit interview was conducted and a copy of this report was given.