complaint·March 21, 2024

LPA Martinez requested a copy of R1's medication administration record (MAR). LPA Martinez was informed by the facility Administrator that the facility does not have MARs for R1 on February 28, 2024. It was learned the facility did not administer medication to R1. Because you have been cited for repeating the same violation within 12 months (California Code of Regulations Section 87465(a)(4)), a civil penalty in the amount of $1,000.00 shall be assessed 3/21/2024. Please refer to LIC 421IM form for additional information. As a result of this investigation, the Department finds this allegation to be Substantiated. A finding that the complaint is substantiated means that the allegation is valid because the preponderance of the evidence standard has been met. Deficiency cited on the LIC 9099-D, per Title 22 Regulations. An exit interview was conducted, and a copy of this report was provided to the facility. Additionally, R1 was refunded a total of $2,292.92 on December 19, 2023 to cover rent and care and supervision. This agency has investigated the complaint alleging ( Facility did not adhere to resident's signed admission agreement ). We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. An exit interview was conducted, and a copy of this report was provided to the facility.