complaint·December 11, 2024

Interviews and observations further determined that central heat and air covers the original portion of the house while an additional portion of the house, added thereafter is equipped with wall units and portable heating and air units all determined to be functioning properly at this time. As a result, there is not a preponderance of evidence to conclude facility is in disrepair currently, therefore this allegation is UNSUBSTANTIATED. Allegation: Administrator is not present. LPA conducted interviews, observations, and record reviews as noted above. Based on interviews, it was determined that Administrator is observed to be on-site at least 20 hours per week and address resident concerns upon requests. An observation conducted by LPA determined Administrator presence and availability to resident needs. A review of staffing schedule revealed regular Administrator hours and availability between 9am to 5pm Monday thru Friday and additional hours as needed Saturday and Sunday 11am to 4pm. As a result, there is not a preponderance of evidence to conclude that Administrator is not present and available for facility and resident needs. As a result, this allegation is UNSUBSTANTIATED. A finding of unsubstantiated means the allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred. An exit interview was conducted with Administrator and a copy of this report was provided to Administrator. Appeal rights provided.