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Inspection visit

complaint

Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

On 09/24/2025, Licensing Program Analyst (LPA) Kesha Lewis arirved unannounced to continue the complaint investagation. Based on observation by LPM during another visit to the facility on 08/28/2025 the allegation the Facility failed to meet incontinence needs is SUBSTANTIATED. The hall in the memory care section of the facility is malodorous. This was cited in the case managment on 08/28/2025. As a result, this allegation is SUBSTANTIATED. A finding that the complaint is substantiated means that the allegation is valid because the preponderance of the evidence standard has been met. Exit inter and copy of the report given to RACHELLE REYES.

Citations

No citations recorded on this visit

The inspector found no violations of California child care regulations during this visit.

FAQ · About this visit

Common questions about this visit

What happened during the September 24, 2025 inspection of BALANCE ASSISTED LIVING AND MEMORY CARE?

This was a complaint inspection of BALANCE ASSISTED LIVING AND MEMORY CARE on September 24, 2025. The inspection found no deficiencies and no citations were issued.

Were any citations issued to BALANCE ASSISTED LIVING AND MEMORY CARE on September 24, 2025?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.