complaint·December 26, 2025

**This report was ammended to mark the finding as public instead of confidential** Licensing Program Analyst, LPA, Noel Wolf Petersen arrived unannounced to the facility to conduct a investigation in to the above allegation. LPA met with Mery-lyn Otero to explain the purpose of the visit. LPA observed bugs in the facility, a spider in the lobby and a small flightless bug caught by a resident. The immedate surrounding area where the insect was caught has some areas where bugs could reproduce and feed, cat food dishes, water bowls, bags of alluminium cans, ciggarete waste receptical. The kitchen and garbage cans appeared not to be a source of the insects. LPA conducted interviews of the 2 facility staff and 3 residents, LPA collected the health evaluations for one resident. In interviews mixed representation of the insects exists, in two cases the residents took pictures and made observations of actual insects, amongs many pictures and observations of dust, lint, carpet balls, and paint splatters. the most recent 602 does not indicate any issue with hallucination, a 603 is pending. Based on LPAs observations and interviews which were conducted and record review(s), the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be SUBSTANTIATED. California Code of Regulation T22 is being cited on the attached LIC 9099D. Citation issued. A copy of the appeal rights was given, a copy of the report was given to the staff, an exit interview was held.