Non-compliance follow-up·April 23, 2026

A Non-Compliance Conference (NCC) was conducted on this day, 04/23/2026, by the Sacramento South Regional Office via Teams meeting. This Noncompliance Conference was called to discuss the following issues or deficiencies: Care and Supervision, Incidental Medical Care, Personal Rights, Maintenance and Operation, Managed Incontinence Present in the meeting was Regional Manager (RM), Stephenie Doub, Licensing Program Manager (LPM), Liza King, Licensing Program Analyst (LPA) Kesha Lewis, Carolyn Appeal Administrator, Shelly Cha and Christine Soriano facility representative Maryjo Tobola and Andy Sam department of health care services and Kathryn Thomas ombudsmen and Jake Reinahardt Legal Counsel. Items discussed during the Non-Compliance Conference were: 19 Type A 13 Type B Repeat citations Toxins accessible either medications, cleaning supplies or memory care area - current complaint resident drank soap not reported Medications Oxygen no sign or no stand Buildings and Grounds - water temp, heating, air, washing machine, flooring, bugs, cleanliness Personal rights - r:r, furnishings, unable to leave with visito r Licensee agreed to do the following in order to bring the facility into compliance no later than the following date 05/07/2026. · Provide a copy of any changes to the operation of the facility. · Provide copies of the staff checklists for care staff, management, housekeeping and maintenance. · Provide the duty statement for any new positions that are created. · Provide NOC shift scheduling for management. · Participate in TSP. In addition, at this meeting the notified Licensee/Administrator was advised future non-compliance regarding the above and other regulatory components will result in additional citations, civil penalties, and further potential administrative action. The Facility was advised the Department can take action pursuant to regulation 87764 and put a ban on admission's if there is continued Non compliance. Community Care Licensing Department (CCLD) will do the following : · Increase Monitoring to quarterly visits. · The facility will have TSP (Technical Support Program) give technical advice to the facility. Completing the Non-Compliance Conference does not deprive the Department of its authority to take appropriate formal legal action under the Health and Safety Code if such action is deemed necessary by the Regional Manager. Per California Code of Regulations (CCRs) - Title 22 no deficiencies are being cited during this visit. An exit interview was conducted with, a copy of this report was provided via email and an electronic email read receipt confirms receiving these documents. In addition, a copy of this report will be sent out certified mail.