complaint·July 8, 2025

On 07/08/2025, Licensing Program Analyst (LPA) Arielle Pascua arrived unannounced to this facility to deliver complaint findings. LPA met with Facility Designated Administrator (FDA), Farial Shokoor and explained the purpose of this visit. The purpose of this visit was to deliver complaint findings. Current census was 63. A brief interview with FDA Shokoor was conducted. During the course of this visit, LPA reviewed facility records and conducted interviews. It was alleged that staff do not safeguard condifidential resident information. Based on interviews conducted with facility staff it was denied that the facility does not safeguard resident information and state that they understand the rules and regulations to ensure that resident information remains private. In addition, LPA reviewed facility communication logs through an electronic system which are not accessed to outside parties of the facility. Based on the information gathered, there is not sufficient evidence to prove that the staff do not safeguard confidential resident information. An exit interview was conducted and a copy of this report was provided to the facility at the end of this visit.