Office review·August 19, 2025

An informal meeting was conducted today on 08/19/25 at the Sacramento Regional Office via Microsoft Teams. The purpose of this informal meeting was to discuss the recent trends that have been observed at Legacy Oaks of Sacramento, as Living Grace Assisted Living and Memory Care is affiliated with Legacy Oaks of Sacramento. Present at this meeting were Regional Manager (RM), Stephenie Doub, Licensing Program Managers( LPMs), Stephen Richardson, Liza King, Lisa Rios, Licensing Program Analyst (LPAs) Arielle Pascua, Kimberly Viarella, and Noel WolfPetersen. Representatives from Living Grace Assisted Living included Jacob Reinhardt, Licensees Christine Soriano and Shelly Cha, Regional Quality Assurance/Performance Improvement Director, Ashley Sylve, Regional Health and Wellness Director, Carolyn Appeal, Director of Special Projects, Marlene Bremer, Balance Assisted Living Administrator, Rachelle Reyes, Facility Designated Administrator Farial Shokoor, Assisted Living Waiver Coordinator, Caroline Easton, and Ombudsman, Ron Carrera. Current census of this facility was 60. There are 27 residents on the Assisted Living Waiver Program. During this meeting it was discussed regarding current trends pertaining to a subsequent facility, Legacy Oaks of Sacramento. The following topics were discussed during the informal conference: · Reporting Requirements · Delayed Egress · Medication · Personal Rights · Facility in disrepair It was acknowledged that while Living Grace Assisted Living and Memory Care may not exhibit specific areas of concern at this time, it is expected that consistent practices and procedures are maintained across all facilities. The facility will do the following to achieve compliance: · Provide an updated plan of operation to reflect operational standards throughout all facilities highlighting the topics discussed. The regional office will do the following: Continue to collaborate and provide assistance to licensee as needed Licensees were offered and agreed to an opportunity to participate in Department's Technical support Program. These actions are not punitive, but collaborative as ways to improve on areas of concern are addressed. Per California Code of Regulations (CCR) - Title 22 - no deficiencies are being cited. An exit interview was held, and a copy of the report was sent via email and certified mail. Licensee to send a signed copy to LPA Pascua.