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Inspection visit

complaint

CRYSTAL CREEK SENIOR LIVINGLicense 392701576
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Kesha Lewis and Melina Oropeza arrived unannounced to deliver findings for the above allegations. LPA met with Angela and explained the purpose of the visit. Based on multiple interview with the resident (R1) and observations of R1'S room and records reviewed. the ficility did have care notes for R1 that covered time period, LPA did not obersrve R1'S room to be unsanitary. A finding that the complaint allegation is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. An exit interview was conducted, and a copy of this report was provided.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87464(f)(1)Type B

    87464(f)(1) Basic Services: Basic services shall at a minimum include: Care and supervision as defined in Section 87101(c)(3) and Health and Safety Code section 1569.2(c). This requirement was not met as evidence by: based on interviews and file review. the Licensee did not ensure staff were responding to residents call buttons timely and providing care in a timely manner. This posed a potential health and safety risk.

FAQ · About this visit

Common questions about this visit

What happened during the March 24, 2026 inspection of CRYSTAL CREEK SENIOR LIVING?

This was a complaint inspection of CRYSTAL CREEK SENIOR LIVING on March 24, 2026. The inspection found no deficiencies and no citations were issued.

Were any citations issued to CRYSTAL CREEK SENIOR LIVING on March 24, 2026?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.