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Inspection visit

Complaint

CRYSTAL CREEK SENIOR LIVINGLicense 3927015761 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Citation is issued under Title 22, Division 6 and noted on LIC 9099D. An exit interview was conducted with business office manager and a copy of this report was provided. Appeal rights provided. LIC 811 provided. A finding of unsubstantiated means the allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred. An exit interview was conducted with business office manager and a copy of this report was provided. Appeal rights provided.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.1(a)(1)Type B

    Dignity in personal relationships

    87468.1 Personal Rights of Residents in All Facilities. (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (1)To be accorded dignity in their personal relationships with staff, residents, and other persons. This requirement was not met as evidenced by: Based on interviews conducted, licensee did not ensure the requirement above in that a staff member engaged in rudeness towards various residents in care. This posed a potential health and safety risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the May 20, 2026 inspection of CRYSTAL CREEK SENIOR LIVING?

This was a complaint inspection of CRYSTAL CREEK SENIOR LIVING on May 20, 2026. 1 citation were issued: 1 Type B.

Were any citations issued to CRYSTAL CREEK SENIOR LIVING on May 20, 2026?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87468.1 Personal Rights of Residents in All Facilities. (a) Residents in all residential care facilities for the elderly..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.