Incident investigation·March 17, 2022

On 03/17/2022, Licensing Program Analyst (LPA) T. White conducted a case management visit regarding incident report that was submitted to CCLD on 02/23/2022. LPA spoke with Assistant Executive Director, Brittany Andrews and explained the purpose of the visit. Based on incident report (SOC341), Staff #1 (S1) received an anonymous email regarding staff members verbally and physically abusing residents. S1 stated the facility interviewed 3 residents regarding incident and 3 of 3 residents stated they were not abused. S1 stated no further action was taken after interviews were completed. LPA interviewed 3 staff members and 5 residents. Based on staff interviews, 3 of 3 staff members stated staff do not physically or verbally abuse residents. Based on resident interviews, 5 of 5 residents stated staff has not physically or verbally abused any residents. No deficiencies cited during inspection. Exit interview conducted with Assistant Executive Director and a copy of report given.