complaint·March 26, 2025

Licensing Program Analyst (LPA) Kesha Lewis arrived at the facility unannounced to open a complaint for the above allegation. LPA was greeted by adminstrator and explained the reason for the visit. LPA Lewis interviewed S1-S2 and R1-R2 during this visit also the facility made copies of R1'S service plan. physicans report,SIR and care notes. Based on interviews with staff and residents it is found that the allegation that Staff did not treat resident with respect is UNSUBSTANTIATED. Allthough there was an inside that occored at the facility there is no substainating evidence that R1 was not treated with respect based on interviews with everone involved. Note that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, and therefore the allegations are unsubstantiated. An exit interview was held and a copy of this report was given.