Follow-up on corrections·June 20, 2023

Licensing program analyst (LPA) Kesha Lewis and Regional Manager (RM) Stephenie Doub made an unannounced visit to the facility on this day for the purpose of conducting a Case Management - Deficiencies visit. RM arrived at the facility and met with Caregiver Juanito De La Cruz. RM explained the purpose of the visit. At approximately 4:45 PM a social worker from the San Joaquin County Ombudsman's office arrived at the facility to find 6 residents in the facility and there was no staff present. The Ombudsman notified the Regional Office that there was not staff present. The RO attempted to contact licensee as well as call the facility but all numbers went to voicemail which said that the mailbox was full. At approximately 6:00 PM, the RO was able to contact Juanito De La Cruz who advised that he was at the licensee's other facility. The RO asked inquired about the staff at this facility. Juanito hung up with the RO staff, arriving at this facility at approximately 6:15 PM. (LPA) Kesha Lewis and RM Doub arrived at the facility at approximately 6:30 PM. (LPA) Kesha Lewis and RM Doub asked Caregiver De La Cruz why there wasn’t any staff at the facility for over an hour and a half. Caregiver De La Cruz stated that there was an emergency at the other facility and he had to go over there. (LPA) Kesha Lewis and RM Doub toured the interior of the facility and interviewed four residents. Per Resident 1 (R1), he could not confirm if the staff had left the facility unstaffed prior only stating that Juanito has to go shopping and run errands. R1 continued reporting that Juanito will ask Arlyn or their daughter come when he needs to leave but currently Arlyn is on vacation. Sometimes R2 will have to call Juanito because he is not at the facility. Per the California Code of Regulations, Title 22, Division 6, Chapter 6, deficiencies were cited during this visit. An exit interview was conducted, report given. Kesha.lewis@dss.ca.gov