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Inspection visit

complaint

NEW HOPE GUEST HOME-ALPINELicense 3970044973 citations on this visit
3 citations recorded

Inspector’s narrative

What the inspector wrote

Allegation: Licensee does not have funds to pay facility bills- During the course of the investigation, the Department conducted a solvency audit and conducted interviews. The audit conducted by the department found that the licensee's bank statements deposits show that the licensee is mixing revenue funds from his ARF and RCFE facilities into different bank accounts, which makes it difficult to isolate what revenue is attributable to this facility. Although the bank deposits were more than the rent roll or reported Board & Care revenue, the specific revenue of this facility could not be concluded as sufficient to cover the operating expenses of this facility. Substantiated. Allegation: Licensee did not report power outage- Deputy Sheriff contacted CDSS and PG&E and discovered the power was turned off because the facility failed to make a payment on 12/09/2024. Licensee met with Deputy and stated they did pay the bill. The bill showed a completed payment as of 12/12/2024. The generator is currently working. The licensee stated he relied on the generator and thought because he had the generator he didn't think he had to report it. Substantiated Allegation: Licensee allowed residents to live in a facility without power. The facility was without power for five (5) days. Staff told Deputy that they are running off a generator, but the generator has been turning on and off. Deputy went to the facility at 9:05 AM on 12/12/2024 and observed the generator to be in working condition.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87205Type B

    87205, Accountability of LicenseeThe licensee... shall exercise general supervision over the affairs of the licensed facility and establish policies concerning its operation in conformance with these regulations and the welfare of the individuals it serves. This requirement was not met as evidenced by: utility bill not being paid timely and reporting requirements.

  • 87213Type B

    87213 - Finance; RecordsThe licensee shall have a financial plan that conforms to the requirements of Section 87155, Application for License, and that assures sufficient resources to meet operating costs for care of residents; shall maintain adequate financial records; and shall submit such financial reports as may be required upon the written request of the licensing agency... This requirement is not met as evidenced by:Interviews and file reviews, the licensee did not ensure to have the sufficient resources to meet operating costs for utilities in December of 2024. This posed a potential health and safety risk to residents in care.

  • 87405(d)(1)Type B

    87405 – Administrator Qualifications and Duties. Administrator Qualifications and Duties. (d) The administrator shall have the qualifications...(1) Knowledge of the requirements for providing care and supervision appropriate to the residents. This requirement was not met as evidenced by: Not reporting the incident and failing to get current with financial obligations

FAQ · About this visit

Common questions about this visit

What happened during the June 13, 2025 inspection of NEW HOPE GUEST HOME-ALPINE?

This was a complaint inspection of NEW HOPE GUEST HOME-ALPINE on June 13, 2025. 3 citations were issued: 3 Type B.

Were any citations issued to NEW HOPE GUEST HOME-ALPINE on June 13, 2025?

Yes, 3 citations were issued (0 Type A, 3 Type B). The first citation was for: "87205, Accountability of LicenseeThe licensee... shall exercise general supervision over the affairs of the licensed fac..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.