complaint·December 15, 2022

Facility staff initiated the care conference with responsible parties (RP’s) of R1 due to concerns the facility had experienced with R1. The care conference was held and the RP’s agreed with a change in condition and relocation of R1. RP found placement with the help of the facility and hired movers to move R1 on 08/06/2021 and provided facility with this move out date. The facility did not evict or issue an eviction to the resident or the RP’s of the resident. R1 diagnosis (dx) did change and was updated on an LIC 602A Physicians report and given to the facility on or after 08/04/2021. R1’s new dx would have warranted an eviction by the facility as the facility would not have been able to meet R1’s needs, the RP had already given notice and made arrangements to move R1 out of the facility on 08/06/2021 so the Facility did not have to issue an eviction letter. Based on the evidence this allegation is deemed Unsubstantiated at this time. On the allegation: Staff do not respond to resident's call light in a timely manner. LPA requested records of R1’s call pendant and reviewed those records, The records indicated that between 06/11/2021 and 7/31/2021 R1’s pendant alarmed 27 times. Only 5 out of 27 pendant alarms were over 10 minutes. On those 4 occasions the call was acknowledged by staff within minutes and then cleared by staff within 10:05 minutes/seconds, 32:12, 18:28 and 18:38 minutes/seconds. One alarm call was over 4 hours due to the family taking the residents out of the facility and not leaving the pendant. The staff acknowledged the calls timely and cleared most of them within the 10 minutes. Based on the evidence in this case the allegation is deemed Unsubstantiated at this time. Exit interview conducted and copy of report emailed to the administrator.