Complaint·August 4, 2022

On 7/21/22 between 1:34 pm and 2:59 pm, LPA interviewed three staff. Staff #1 (S1) states they have never observed a situation where staff were not supervising residents. Staff #2 (S2) says staff are required to do “garden checks” explaining that staff are “to go to the garden and make sure residents are okay.” S2 says they have not observed staff “not checking on residents.” Staff #3 (S3) states that “some residents would go into other residents’ rooms. If a resident got lost, it was my job to go look for them.” S3 states that staff are required to do garden checks every 30-45 minutes, inspecting the garden areas to ensure residents are okay. On 7/22/22 between 9:55 am and 10:45 am, LPA interviewed two staff. Staff #4 (S4) says they do not know of any instances where staff were not supervising residents. Staff #5 (S5) states “Staff do garden checks once an hour or more frequent, if possible. I have never heard or knew of any staff who weren’t taking care of residents.” S5 explains that residents are allowed to walk around in the garden unsupervised. Based on evidence obtained, the allegation “Facility staff are not properly supervising residents,” is deemed Unsubstantiated at this time. There is no evidence that staff are leaving residents unattended for lengthy periods of time nor that residents’ needs are not being met. Exit interview conducted and the report emailed to the administrator.