Complaint·March 27, 2025

On the allegation: Staff inappropriately touched a resident in care. At this time, based on all interviews conducted by both LPAs, there is no evidence to support that a resident was inappropriately touched. All interviews with staff and administrator stated they have never witnessed Staff 1 (S1) being inappropriate with any resident and residents interviewed stated they feel safe and have not had issues with any staff. S1 was interviewed, where they recounted a situation that occurred approximately one or two weeks prior to the 12/24/24 visit. S1 stated during toileting, R1 was attempting to stand and started to lean forward, and S1 believe R1 would fall. S1 stated they reached out to support R1 and stop them from falling, and they inadvertently touched R1’s breast with one hand. S1 stated there was no malicious intention, and they were trying to protect R1 from falling and sustaining injury. S1 stated R1 had no comment during this interaction or afterward. S1 denied ever inappropriately touching a resident. Interview with R1 done by LPA Rankin resulted in R1 stating “Oh I like (S1)…(they) are very nice.” There was no concern or hesitation during the conversation. R1 even stated they believed the facility was holding their room for them, so they could return. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated at this time. Exit interview conducted, copy of report given.