Health check·September 16, 2021

Licensing Program Analyst (LPA) De Leon conducted a Case Management Health and Safety check on residents in care. LPA met with staff caregiver Virigina Ambos and explained the purpose of the visit. LPA took a tour of the inside of the facility. LPA observed 2 residents in care, neither resident had any concerns at the time. LPA's De Leon and Jeffries contacted the Licensee's facilities. The above facility did not answer and a voice mail was left with no one reply. LPA De Leon and Jeffries left voice mails on the facility cell phones on record with no response. LPA De Leon visited the facility to check on the resident's in care and to make sure the facility has a working telephone . The telephone on record was called by LPA De Leon and it did not ring in the facility. LPA De Leon used the facility phone to call LPA's cell number and it did place the cal but when calling the facility number came up differently and did not match the facility telephone on file. LPA De Leon will update the facility phone number on file. Exit interview conducted, no deficiency cited at this time, copy of report emailed to the Licensee/Administrator.