complaint·September 1, 2022

it was reported that S1 then went into the room and discovered R1 on the floor. Interviews of S4 -6 did not have any knowledge of the fall. R1 later told staff that she did not fall but a male person had hit her. R1 has a diagnosis of dementia, and was unable to be interviewed for this investigation. 6 Residents who were interviewed were asked if they had been treated or moved roughly by staff at any time during their stay at the facility and no resident had any issues with being treated roughly. Staff were also interviewed and Staff 1 -6 stated that they have never been rough with residents, nor have they witnessed other staff being rough with residents in care at this facility. Due to documentation and interviews, at this time there is not enough evidence to support the allegation of, “Staff caused injuries to resident,” and is unsubstantiated at this time. As to the allegation of, “Staff handled resident in a rough manner.” It was discovered through interviews and documentation that daily resident progress notes were taken of each resident. The progress notes during the time of the allegation to this complaint were reviewed, April 2021 through July 2021. Incident reports submitted by the facility were also reviewed during this period, April 2021 through July 2021. There was no evidence of residents injured by daily progress notes of staff or incident reports submitted by the facility during this time period. Additionally, 6 Residents who were interviewed were asked if they had been treated or moved roughly by staff at any time during their stay at the facility and no resident had any issues with being treated roughly. Staff were also interviewed and Staff 1 -6 stated that they have never been rough with residents, nor have they witnessed other staff being rough with residents in care at this facility. Based on documentation and interviews there is not enough evidence to support the allegation of, “Staff handled resident in a rough manner.” and is unsubstantiated at this time. Exit interview, report singed, and report emailed.