complaint·October 14, 2022

was prescribed a new medication and staff failed to notify the POA of Health Care for R1. Based on the evidence this allegation is deemed Substantiated at this time. On the allegation Facility staff did not communicate promptly with resident's responsible party. LPA conducted interviews with staff and witness which revealed a Power of Attorney for Healthcare naming 2 POA’s in order of preference and succession. Facility was notifying W2 but failed to notify W1 on several occasions regarding R1 and failed to notify W1 before informing W2. Based on the evidence this allegation is deemed Substantiated at this time. Exit interview conducted, deficiency cited, copy of report and appeal rights emailed to the Administrator. that were not received. Based on the lack of evidence this allegation is deemed Unsubstantiated at this time. On the allegation: Resident did not receive timely medical care. LPA interviewed W2 which revealed the facility did seek timely medical attention for R1 on several occasions. Interviews with staff revealed timely medical attention was sought for R1 on all occasions when R1 required medical care. Records reviewed did not reveal any mention of not seeking timely medical attention. Based on the lack of evidence this allegation is deemed Unsubstantiated at this time. On the allegation: Resident not accorded privacy while in care. LPA interviewed staff and witness which revealed that all residents have a private room and staff give privacy to all residents in care. W1 stated that S1 did not provide privacy on a visit. S1 did approach R1’s room and introduced S1 self and asked if anyone had any questions that S1 was available. S1 left the doorway of R1’s room and returned to the living area where other staff and residents were present. Based on the lack of evidence this allegation is deemed Unsubstantiated at this time. On the allegation: Facility failed to meet resident's needs. Based on staff and witness the facility has always been able to meet R1’s needs. R1 does have health issues and R1 has been hospitalized for medical reasons and medical attention was always given in a timely matter to R1. R1’s hospital discharges were done with R1 returning back to the facility or to skilled nursing then back to the facility when needed. Based on the lack of evidence this allegation is deemed Unsubstantiated at this time. Continued 9099-C On the allegation: Facility did not follow proper Covid-19 social distancing protocols. LPA interviewed staff and witness which revealed staff, facility and visitors were following the proper Covid-19 Social distancing protocols at the facility. Records revealed sign-in, symptoms screening and temperature checking before any visitors were allowed in the facility. The facility did close visiting based on Governors orders and re-opened visitation when allowed and all requirements were met. The facility was not allowing in-person visitation during December of 2020-January of 2021 due to an outbreak at the facility and by public health officer orders. When the facility was able to open visitation all required procedures and protocols were being followed. Based on the lack of evidence this allegation is deemed Unsubstantiated at this time. Exit interview conducted and copy of report emailed to the Administrator.