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Inspection visit

complaint

OAKS AT NIPOMO, THELicense 4058095472 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

On the allegation: Facility does not have sufficient staff to meet the needs of the residents in care. LPA conducted interviews with staff, residents and witnesses which revealed 5/6 staff, 4/6 residents and 6/8 witnesses felt the facility is short staffed in all departments. The facility staffing on Friday-Sunday is very limited causing residents additional wait times and some residents are not receiving services provided in the admission agreement or in their care plans. Residents needs are not being met due to the shortage in staffing. Residents care needs with showers, dressing, hygiene, food service, laundry, and housekeeping are lacking on certain days when staff does not show up to work or staff is not being scheduled sufficiently. Based on the evidence this allegation is deemed Substantiated at this time. On the allegation: Residents are not getting showered or bathed while in care. LPA conducted interviews with 5/6 staff, 5/8 witnesses and 2/6 residents which revealed when staff are short handed showers are not getting completed as scheduled on days when the facility gets staff call off’s or No shows. 5/6 staff stated that staffing is not being scheduled sufficiently to get all residents services completed as scheduled, the residents are made to wait longer or refused due to being late and skip showers until the next scheduled date. Based on the evidence this allegation is deemed Substantiated at this time. Exit interview conducted, deficiencies cited, copy of report and appeal rights emailed to Administrator.

Citations

6 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87411(a)Type A

    (a)Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs….facility require such additional staff for the provision of adequate services. This requirement was not met as evidenced by: Based on interviews with staff, witnesses and residents the licensee failed to comply with the regulation above Facility is insufficiently staffed to meet all the residents needs which poses and immediate Health, Safety and personal rights risk to residents in care.

  • 87464(f)(4)Type A

    (f)Basic services shall at a minimum include:(4)Personal assistance and care as needed by the resident…with those activities of daily living such as dressing, eating, bathing…This requirement was not met as evidenced by: Based on interviews with staff, witnesses and residents the licensee failed to comply with the regulation above residents are not getting bathing/showering needs met which poses and immediate Health, Safety and personal rights risk to residents in care.

  • 87468.1(a)(8)Type A

    (a)...(8)To have their representatives regularly informed by the licensee of activities related to care or services, including ongoing evaluations, as appropriate to their needs. This requirement was not met as evidence by: Based on Interviews the Licensee did not comply with the regulation above 5/8 witnesses were not kept informed by the facility regarding resident’s care needs which is an immediate personal rights risk to residents in care.

  • 87468.2(a)(4)Type A

    (a)...(4)To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. This requirement was not met as evidenced by: Based on interviews the licensee did not comply with this regulation 5/6 witnesses 2/6 residents and 5/6 staff felt short staffing had led to missed showers and longer wait times, as well as some of the basic hygiene, teeth brushing, hair washing, and dressing is not being provided adequately to meet the residents needs which is an immediate personal rights risk to residents in care.

  • 87506(b)(13)Type B

    (b)...(13)Continuing record of any illness, injury, or medical or dental care, when it impacts the resident’s ability to function or needed services. This requirement was not met as evidenced by: Based on 5/8 witness interviews the licensee did not comply with the regulation above records or documentation were not provided when requested which possess a potential health and safety risk to residents in care.

  • 87625(b)(3)Type A

    (b)...(3)Ensuring that incontinent residents are kept clean and dry and that the facility remains free of odors from incontinence. This requirement was not met as evidenced by: Based on staff and witness interviews the Licensee did not comply with the regulation above residents were left wet for longer periods of time due to staffing shortages which posses an immediate health and safety risk to residents in care

FAQ · About this visit

Common questions about this visit

What happened during the November 10, 2022 inspection of OAKS AT NIPOMO, THE?

This was a complaint inspection of OAKS AT NIPOMO, THE on November 10, 2022. 2 citations were issued: 2 Type A (serious).

Were any citations issued to OAKS AT NIPOMO, THE on November 10, 2022?

Yes, 2 citations were issued (2 Type A, 0 Type B). The first citation was for: "(a)Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to me..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.