complaint·January 27, 2026

R1 is a resident of the assisted living side of the facility and has more independence. Staff that had seen the room stated that it was not a normal clean up, multiple care staff interviewed stated that resident had a bloody nose with excessive bleeding, incident report states fall and facial trauma. Staff interviewed stated resident was found in their restroom but had started to bleed in their bedroom area and had walked to their restroom. Administrator confirmed regular housekeeping occurred on 12/4/25. Nine staff were interviewed regarding infection control and cleanup procedures. All stated that bodily fluids are cleaned immediately by care staff, followed by housekeeping disinfection. Four staff confirmed they were present during the emergency and began cleaning immediately after R1 was transported to the hospital. Infection control training was conducted on 9/17/25. All staff interviewed demonstrated knowledge of the procedures and the importance of cleaning up as quickly as possible. LPA observed evidence of bodily fluids in R1’s room; however, it could not be confirmed whether these spots resulted from the original emergency incident or occurred while R1 occupied the room after returning. At the time of the visit the room was locked and unoccupied and is expected to be cleaned before reuse. The situation did not pose an immediate health and safety risk to residents in care, this is considered a technical violation and no citations are being issued at this time. A Technical Violation is issued related to this allegation, for section 87470 (a)(2)(C) Spills of blood and other potentially infectious materials and surfaces shall be promptly cleaned and disinfected. Exit interview conducted, and a copy of this report was issued.