complaint·April 9, 2024

On 04/09/2024, LPA Jeffries interviewed Memory Care Staff 1, 2, and 3 (S1, S2, and S3). S1-3 all stated that their job duties included cleaning restrooms as needed. S1-3 all stated that they knew they could call housekeeping on the radio if there was a need to have a residents restroom cleaned due to an immediate need. LPA noted that there was no evidence on this visit to indicated that staff do not ensure resident’s restrooms are cleaned and sanitized. LPA reviewed documentation (Job Description) of staff duties of Pegasus Senior Living for the position of Care Partner that included but not limited to, “Maintains clean, neat, comfortable, safe environment for Residents, Staff and visitors, including housekeeping services for Residents.” Which S1-3 all acknowledged in interviews on 04/09/2024. At this time, there is not enough evidence to substantiate the allegation of, “Staff do not ensure resident’s restrooms are clean and sanitized.” And is unsubstantiated at this time. Exit interview, report read, and report provided.