complaint·March 18, 2026

Staff and resident interviews revealed this conversation did take place between Administrator at the time, Carl Meyer, and R1 in the main lobby, and that leading up to this interaction, Meyer had two additional public conversations with R1 and their family that R1 did not appreciate being discussed so publicly. Interviews stated both Meyer and R1 raised their voices at each other, at one point Meyer made a comment about how he runs the facility, not the residents. Toward the end of the conversation, R1 repeatedly stated they did not want to continue the conversation, Meyer was standing in front of R1 preventing R1 from walking away, and when Meyer finished, he moved out of the way. Based on the investigation, the conversation made other residents witnessing the conversation uncomfortable causing them to get up and leave the area. Staff and residents stated during interviews that they felt like Meyer should have had these conversations more discreetly and they are not sure why that didn’t happen. Additional interviews revealed that after this conversation R1 remained in their room for a couple days, not continuing their normal routine of attending every meal, as it had made R1 feel uncomfortable and intimidated. During LPA interview with Carl Meyer, Meyer admitted he should have handled the situation differently. As of 1/14/2026, Meyer no longer worked at the facility. Based on all interviews conducted, at this time the above allegation was found to be substantiated , there is a preponderance of the evidence to prove that the alleged violation occurred. Exit interview conducted, deficiency cited on LIC9099-D page, report signed, appeal rights and report provided to the current Administrator, Robin Murray.