Follow-up·November 6, 2025

On 11/6/2025, Licensing Program Analyst (LPA) Murial Han conducted an unannounced case management visit to follow-up on the elevator repair. LPA met with administrator, Delia Montano and explained the purpose of today's visit. On 10/30/2025, the administrator notified CCL that the elevator will undergo repair due to aging and is expected to be completed in about 2 weeks. The administrator submitted a plan of operation during the repair and a copy of the notification that was provided to the residents and their responsible parties. During today's visit, LPA did not observed construction work at the facility as the administrator explained that the physical structure of the elevator is fine and the repair is for the elevator controller. The administrator stated that additional staffing has been implemented during the repair for meal services, activities, etc. The administrator stated that they have informed the local fire department of the repair. The administrator provided a tour of the facility and demonstrated the meal service process for the residents on the 2nd floor. The activity director stated that there are activity programs on both floors during the repair. The administrator stated that the facility has hired several transportation companies to assist residents with going up and down the stairs for their medical appointments. LPA also observed 2 evacuation chairs on each side of the stairwell in case of emergency. No deficiency is cited today. This report is reviewed and discussed with the administrator, a copy is provided.