Complaint·July 19, 2021

***THIS IS AN AMENDED REPORT MARKING THE REPORT AS PUBLIC*** On 07/19/2021 at 1330 LPA Jaime Vado conducted an unannounced complaint inspection visit to deliver findings on the allegation received. During the course of the investigation LPA conducted interviews and made observations. It was found that there was a misunderstanding between the licensee and hospital regarding the discharge of the resident back to the facility. The facility was not going to allow the resdient back due violations of the admission agreement after the resident was admitted to the ER for health concerns. Responsible family member of the resident informed that she would be transferred to another facility but there was no action regarding this by the responsible family member. The facility allowed the resident back in the facility on 07/15/2021 around 1800hrs. Based on these observations, the above allegations are UNSUBSTANTIATED. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the above allegations are unsubstantiated at this time.