Complaint·April 18, 2024

Regarding to staff are mishandling resident's medications, there is no additional information forthcoming from the reporting party. However, during the initial reporting, the reporting party stated that the administrator seems to pocket the medication of hospice residents who passed away and they are been diverted to another country/somewhere else. As part of the investigation, LPA interviewed the administrator, reviewed facility's centrally stored medication process and reviewed documents. According to the administrator, when a resident passes away, the administrator is responsible to dispose the remaining medication by completing the Medication Destruction Record and follow the instructions. Once the form is completed and witnessed by a staff member, the administrator will dispose the medication at the local law enforcement department. LPA observed a resident who recently passed away and all of the remaining medication matched the centrally stored medication and destruction record and the administrator would be disposing them at the local law enforcement department. After the investigation, this allegation is deemed to be unfounded. Regarding to allegation of- staff are utilizing garage as living area, the reporting party stated that someone at the facility shared with him/her that the administrator is sleeping in the garage but did not have any additional information. As part of the investigation, LPA interviewed the administrator, staff, and conducted a tour of the facility. The administrator denied the allegation and stated no one lives in the garage as it is being used as a storage room. LPA interviewed staff #1 (S1) who also stated that no ones lives in the garage. LPA toured the garage and observed that it's being used as a storage space. After the investigation, this allegation is deemed to be unfounded. Regarding to allegation of staff do not meet the physical requirements to care and supervise residents, the reporting party stated that staff did not have proper training to care for residents. Based on staff training records provided by the administrator, LPA observed staff training was completed. After the investigation, this allegation is deemed to be unfounded. Based on the above information, the Department has found that this allegation to be UNFOUNDED, meaning that this allegation was false, could not have happened and/or is without a reasonable basis. Report is reviewed and discussed with administrator, and a copy is provided.