Complaint·December 27, 2021

Although, R1 sustained new injuries from this incident, facility records document that the resident was independent and did not require multiple checks, resident was alert and able to verbalize needs. Therefore, based on the information collected, and interviews, the allegation that the resident sustained injuries while in care is UNSUBSTANTIATED, meaning that although the allegation may have happened or is valid, there is no preponderance of evidence to prove that the alleged violation occurred Report is reviewed with Josephine Chan and a copy is provided.