Follow-up on corrections·November 1, 2023

On November 1, 2023 Licensing Program Analyst (LPA) Murial Han conducted a 10-day complaint visit in reference to complaint # 14- AS- 20231027125651, and during the visit, LPA make the following observations. At 10:30AM, LPA arrived at the facility, and rang the door bell twice but no one answered. After 10 minutes of waiting, resident # 1( R1) who was watching TV in the living room noted from the window that LPA was waiting outside and opened the door for LPA. As R1 was opening the door, a dog ran out to the street from the facility. LPA proceed to enter the facility and did not observe any facility staff was present. LPA interviewed R1 in the living room and R1 stated that he/she did not know where the staff was. LPA observed resident #2 (R2) who was eating breakfast in the dining room and also reported that he/she did not know where the staff was. LPA waited by the front door / living area and yelled for assistance for about 8 minutes and no one responded. LPA proceed to called and spoke to the administrator via cell phone and after a few minutes, the administrator came out and stated that she was taking a shower and she was the only staff at the facility. During the tour of the facility, LPA observed a knife was placed on the counter next to the stove, dirty dishes were in the sink cover with dirty water, big pile of soiled clothes on the floor in the laundry room, big soiled towel on the living room floor, in front of the fire place, fruits were placed next to big piles of paper and clothes in the kitchen counter, several piles of clothes in front of the staff room area, and a thick layer of white dust on top of the unused paper towel dispenser in the bathroom. Deficiency was observed during the visit and cited from the California Code of Regulations, Title 22 and Health and Safety Code. See LIC809-D. An immediate civil penalty was assessed for Absence of supervision. Failure to correct the deficiency may result in additional civil penalty. Appeal Rights provided. This report was reviewed and discussed with administrator at the end of the inspection.