Complaint·May 17, 2021

On May 17, 2021 at 1345 LPA Jaime Vado conducted an unannounced complaint tele-inspection to deliver findings regarding the allegations received. LPA met with resident services director Nora Saavedra and explained purpose of today's inspection. During the course of the investigation LPA conducted interviews and reviewed pertinent records for R1 and R2. It was found that both residents had similar conditions that would cause swelling in their distal extremities. Both residents were seen at the same time with the same condition on the same hands. Both residents were observed by staff and at the time of observation no medical attention was needed. Incident reports were created for these incidents and sent to the Deprtment. R1 was seen by the hospital due to injuring his finger that caused some swelling. R1 was discharged with a care plan that facility was maintaining. Medical attention was called for R2 and returned the same day with no injuries found. Due to the facility knowing the conditions of the residents already, and them not needing medical attening for their conditions based on their health history. Any unexplained injuries are reported by facility. The allegations are unsubstantiated. Based on these observations, the above allegation are UNSUBSTANTIATED. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the above allegations are unsubstantiated at this time. Report is reviewed with Nora.