Incident investigation·March 19, 2025

On March 19, 2025, Licensing Program Analyst (LPA) Komal Charitra conducted an unannounced case management visit in regards to an incident that occurred on 3/16/25. LPA met with Administrator, Jocelyn De La Torre and explained the purpose of the visit. Daly City Fire Investigator also joined for the visit. The administrator reported on March 16, 2025, at around 1:20am, there was smoke observed on the roof of the house. Police, Fire Department and Paramedics arrived to the facility and all 5 residents and caregivers were immediately evacuated. No injuries were noted during the evacuation. Residents were relocated to new facilities at around 2:30am. Medications and personal belongings were provided to the residents and the new facilities they were relocated to. All required parties were notified. During the visit, LPA toured the facility inside and outside including all of resident rooms, common areas & kitchen with the administrator and fire investigators. No residents or staff members were observed during the visit. Daly City Fire Department will provide a fire investigation report to CCLD. LPA requested a plan from the administrator, including by not limited to: time-frame for restoration, communicating with the fire department for a new fire clearance, future operating plans, etc. No citations are issued during the visit. LPA reviewed report with the administrator and a copy is provided.