Incident investigation·July 28, 2022

On this day Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced case management inspection visit in response to a notification made to the Department regarding concerns of facility funds. LPA met with administrator Joan Newman and explained the purpose of today's visit. LPA toured the facility inside and out with Joan. Facility is two floors. LPA observed activities taking place on both floors. Staff are observed in place supervising residents through out. Utilities are on and functioning. Residents observed are having their needs being met during today's inspection. Ambient temperature is comfortable for residents and staff. Sufficient lighting is present in all areas observed. According to Joan there is no direct impact made to residents or their funds or facility operations. Kitchen is observed as well for food supplies. LPA observed main refrigerator and freezer is fully stocked. Perishable and nonperishable food supplies are observed as in place. According to the director of dining services, Tony Ng, confirms food deliveries have been made on time with no issues. Sysco delivery is made weekly, produce is delivered daily except on Sundays, and bakery deliveries are made weekly. No issues ordering food supplies are reported. Kitchen appliances are functioning. LPA received a staff roster of who is working during the time of this visit as well as a resident roster. No deficiencies cited. Report reviewed with Joan.