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Inspection visit

Complaint

OLIVIA'S CARE HOMELicense 415600965
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

LPA Jeung met with client, staff and administrator, who is also a registered nurse. LPA also reviewed client files. Per MD reports, only one client is diagnosed as diabetic, although there are 2 clients who are tested for blood sugar levels and require insulin injections. Both clients' MDs have documented that they may perform self glucose tests and self inject insulin with assistance from staff. LPA observed blood sugar testing and insulin administration logs for clients #4 and #5, as well as prescribed insulin pens--Lantus and Admelog for client #4 and Humalog and Lantus for client #5. LPA observed client #5 use a glucometer to prick her fingertip with assistance from staff Zita, and inject insulin in her stomach using an insulin pen that contains up to 20 units of insulin. Based on this investigation, this complaint allegation is determined to be unfounded, meaning that the allegation could not have happened and/or is without a reasonable basis.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • Dignity in personal relationships

    PERSONAL RIGHTS OF RESIDENTSResidents in all RCFEs shall have the following personal right:To be accorded dignity in their personal relationships with staff, residents, and other persons.This requirement was not met, as LPA was told by a witness that client was subjected to yelling and screaming by staff #1, which was upsetting to client(s). Licensee failed to ensure that clients were accorded dignity and respect in their relationship with staff, which poses a potential health, safety or personal rights risk to clients in care.

FAQ · About this visit

Common questions about this visit

What happened during the April 29, 2022 inspection of OLIVIA'S CARE HOME?

This was a complaint inspection of OLIVIA'S CARE HOME on April 29, 2022. The inspection found no deficiencies and no citations were issued.

Were any citations issued to OLIVIA'S CARE HOME on April 29, 2022?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.