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Inspection visit

Complaint

OLIVIA'S CARE HOMELicense 4156009651 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

LPA Jeung interviewed staff. Based on information obtained by LPA Jeung from witnesses, the preponderance of evidence standard has been met. Therefore, this allegation is determined to be substantiated. LPA was advised that staff #1 is impatient wihen caring for clients, screams and yells, and described as having a bad temper, which was upsetting to client(s). Deficiency of the CA Code of Regulations, Title 22 is cited on a following page.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • Dignity in personal relationships

    PERSONAL RIGHTS OF RESIDENTSResidents in all RCFEs shall have the following personal right:To be accorded dignity in their personal relationships with staff, residents, and other persons.This requirement was not met, as LPA was told by a witness that client was subjected to yelling and screaming by staff #1, which was upsetting to client(s). Licensee failed to ensure that clients were accorded dignity and respect in their relationship with staff, which poses a potential health, safety or personal rights risk to clients in care.

FAQ · About this visit

Common questions about this visit

What happened during the April 29, 2022 inspection of OLIVIA'S CARE HOME?

This was a complaint inspection of OLIVIA'S CARE HOME on April 29, 2022. 1 citation were issued: 1 Type B.

Were any citations issued to OLIVIA'S CARE HOME on April 29, 2022?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "PERSONAL RIGHTS OF RESIDENTSResidents in all RCFEs shall have the following personal right:To be accorded dignity in the..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.