Complaint·August 4, 2023

Regarding the allegation that staff left resident in bed for long periods of time, according to the reporting party, R1’s room smelled like urine. During the investigation, LPA interviewed the administrator and reviewed R1's file. The administrator denied this allegation and indicated that R1 was independent and did not require toileting assistance, however R1 was verbal and if he/she needed assistance, the facility staff would assist with toileting. Based on R1's needs and service plan, R1 was independent in the mechanics of toileting. In addition, based on R1's physicians report, R1 was able to care for his/her own toileting needs. Based on the information collected and interviews conducted ,although the above allegation may have happened or are valid, there is no preponderance of evidence to prove the alleged violations did or did not occur, therefore the above allegations are UNSUBSTANTIATED. Report is reviewed with the administrator and a copy is provided.