Office review·June 24, 2024

On 6/24/24, San Bruno Regional Office conducted a non-compliance conference meeting with Executive Director, Joan Newman, Attorney Joel Goldman, Regional VPO Mark Maclaine, Director of Compliance Holly McMurry. Present in the meeting was Regional Manager, Vivien Helbling, Licensing Program Manager, April Cowan, and Licensing Program Analyst, Grace Donato. During non-compliance meeting, the following violations were discussed, 87468.1(a)(2) Personal Rights of Residents in All Facilities, 87470(b)(2) - Infection Control Requirements, 87211(a)(2) - Reporting Requirements, 87466 - Observation of Resident, 87464 - Basic Services, 87468.2(a)(4) - Additional Personal Rights of Residents in Privately Operated Facilities, 87463(a)(4) - Reappraisals. During this meeting, it was discussed, Licensee will receive more frequent monitoring inspection visits to ensure compliance with this compliance plan and Title 22 Regulations for 2 years. Licensee was provided the link below for resources and guidance to improve facility operations: https://www.cdss.ca.gov/inforesources/community-care/resource-guide-for-providers