Public Record
Olivia's Care Home Ii
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About this facility
Operating details and county context
Operating details
- Capacity
- 6 residents
- Phone
- (415) 609-4688
- Address
- 48 West 39th Ave
- Licensed since
San Mateo County context
209*CCLD
Total facilities
6.0*CCLD
Avg citations
8.0*CCLD
Avg visits
1.9*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Citations
7 citations on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
2024
- 87705(c)(5)Type B
87705(c)(5) - Care of Persons with Dementia (5) Each resident with dementia shall have an annual medical assessment as specified in Section 87458, Medical Assessment, and a reappraisal done at least annually, both of which shall include a reassessment of the resident’s dementia care needs. This regulation has not been met as evidenced by: Based on resident file reviews, LPA observed that R2 does not have a current physicians report on file. The last physician report is dated 04/05/2019. This posese a potential health and safety risk to the resident in care.
2022
- 87355(e)(1)Type A
Submit and maintain current mailing address
Based on observation and interview with administrator Olivia De Guzman, the licensee did not comply with the section cited above, as 3 out of 4 on-site staff do not have criminal record clearance and association with facility, which poses an immediate health, safety or personal rights risk to persons in care.Staff #2 and #3 are present in facility with clients, but do not have criminal record clearance nor association to this facility. Administrator stated that they arrived to facility on 7/24/22 and have not started observing clients yet. Staff #1 has criminal record clearance, but is not associated to this facility. Administrator to submit Criminal Record Clearance Transfer Request Form and photo ID to CCLD to transfer criminal record for staff #1.Civil penalty of $200 is issued to assess immediate $100/person for staff #2 and #3.
- 87468.1(a)Type B
Residents in all facilities must have rights
Based on observation and interview with administrator, the licensee did not comply with the section cited above, as daily log of staff and clients' COVID signs, symptoms and temperature is not being maintained. The last date that this information was recorded is 3/26/22. This poses a potential health, safety or personal rights risk to persons in care.Civil penalty of $250 is assessed, as this is a repeat violation. Deficiency was cited on 7/30/21 during annual inspection.
- 87411(f)Type B
Health screening and fitness requirements
Based on interview with administrator, the licensee did not comply with the section cited above, as 1 out of 2 staff does not have health screening and TB test result on file, which poses a potential health, safety or personal rights risk to persons in care.Staff #1 does not have health screening nor TB test result, but has worked for over one month.
- 87355(a)Type A
CRIMINAL RECORD CLEARANCEThe Department shall conduct a criminal record review of all individuals specified in Health and Safety Code section 1569.17 and shall have the authority to approve or deny a facility license, or employment, residence, or presence in the facility, based upon the results of such review. Based on the Department's investigation, the presence of staff #1 in facility with client contact posed an immediate health, safety or personal rights risk to clients in care.
2021
- 87468.1Type B
Personal rights of residents in all facilities
Based on absence of records documenting staff and clients' Covid signs, symptoms and temperature, the licensee did not comply with the section cited above, which poses a potential health, safety or personal rights risk to persons in care.
- 87203Type A
Maintain facilities for fire and panic safety
Based on observation, the licensee did not comply with the section cited above, as the attic rooms are used by staff for sleeping, which poses an immediate health, safety or personal rights risk to persons in care.As per fire clearance issued in May 2019, attic can only be used for storage. There are 3 rooms; one has box spring and mattress on floor; the other 2 rooms have mattresses or futon on the floor, and personal items, shoes, clothes hanging on rods and lamps and other items plugged into electrical outlets. It appears there are 4 beds being used in 2 rooms.
Inspection record
10 visits on record since 2021. Most recent on 2025-07-09.
4 routine inspections, 3 complaint visits. 3 complaints on record, 1 of 3 substantiated.
- InspectionNo citationsRead inspector’s narrative
- Inspection1 Type BRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Inspection1 Type A · 2 Type BRead inspector’s narrative
- Complaint1 Type ARead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Inspection1 Type A · 1 Type BRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
7 citations across the record on file
Nearby
Other licensed assisted living facilities in San Mateo
FAQ
Common questions about this facility
Is Olivia's Care Home Ii licensed in California?
Yes, Olivia's Care Home Ii is currently licensed in California. It has been licensed since 2019.
How many citations does Olivia's Care Home Ii have?
Olivia's Care Home Ii has 7 citations on record: 3 Type A (more serious) and 4 Type B citations. It has received 10 visits (4 inspections, 3 complaint visits, 3 other visits).
When was Olivia's Care Home Ii last inspected?
Olivia's Care Home Ii was last inspected on July 9, 2025 (about 12 months ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.
What type of assisted living facility is Olivia's Care Home Ii?
Olivia's Care Home Ii is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 6 residents. It is located in San Mateo, San Mateo County, California.
How does Olivia's Care Home Ii compare to other assisted living facilities in San Mateo County?
Olivia's Care Home Ii has 7 citations. The county average is 6.0 citations per facility. There are 209 assisted living facilities in San Mateo County.
Does Olivia's Care Home Ii have any serious violations?
Olivia's Care Home Ii has 3 Type A citations on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.
Has Olivia's Care Home Ii had any complaint inspections?
Olivia's Care Home Ii has received 3 complaint-triggered inspections. 1 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.
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