Complaint·March 4, 2024

On 03/04/2024, Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced complaint investigation visit to investigate the allegations received. LPA met with nurse Laura Paniagua and explained the purpose of today's visit. During this investigation LPA conducted interviews and reveiwed pertinent resident records. It is discoverd that the resident was prescribed morphine and the facility provided as prescribed per physician approval and prescription. Facility medication administration record (MAR) indicate and show that the orders were provided to the facility by prescribing physicians and the MAR reflects the administration. According to interviews and the care plan provided, the resident did not require a feeding tube or other method of feeding. The resident was provided food and water depending on the resident's tolerance level of intake. The facility did feed and hydrate the resident. These allegations are unfounded. This agency has investigated the complaint alleging, Staff are not distributing resident's medication as prescribed and Staff do not ensure that resident's dietary needs are met. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. We have therefore dismissed the complaint.