Complaint·April 30, 2021

Concerning the allegation of one unqualified staff member administering insulin injections for residents, LPA Filouane interviewed the FD, interviewed staff members, reviewed staff training records, and reviewed resident medication records. The FD denied this allegation in an interview. In facility staff interviews, LPA Filouane verified that the staff member in question was using the hand-over-hand technique to assist residents with medication. According to PIN 17-09-ASC of the California Department of Social Services, "licensees and their designated facility staff are limited to "assistance with self-administration" and are prohibited from 'administering' medications." In interviews with facility staff members, staff members stated they had not witnessed the alleged unqualified staff member administering insulin injections to residents. Staff also stated in interviews that only properly trained individuals assist residents with medication and injections using the hand-over-hand technique. LPA Filouane reviewed the staff member in question's training files and observed current training for medication assistance. After review, this allegation is unsubstantiated. Concerning the allegation of one unqualified staff member giving residents medication, LPA Filouane interviewed the FD, interviewed staff members, reviewed staff training records, and reviewed resident medication records. The FD denied this allegation in an interview. Facility staff members stated in interviews they had not witnessed the alleged unqualified staff member giving residents medication. LPA Filouane reviewed the staff member in question's training files and observed current training for medication assistance. After review, this allegation is unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. Exit interview conducted with the Facility Director and Executive Director over the phone. The Facility Director will receive this LIC9099 report through email or mail to sign and then will email or mail the signed version back to the LPA.