Office review·May 1, 2023

On May 1, 2023, San Bruno Regional Office conducted a Microsoft Teams meeting with Integral Senior Living (ISL) Management along with the Santa Rosa and Oakland Regional Office. During this meeting, the offices discussed the emergency evacuation that occurred on 4/28/2023 due to a power outage that was reported on 4/25/2023. Residents were relocated back home with their families or to the sister facilities; Windsong of Sonoma located in Petaluma or The Point at Rockridge located in Oakland. Present in this meeting was Assistant Program Administrator, Pam Gill, Regional Manager, Vivien Helbling, Licensing Program Manager, Cara Smith, Licensing Program Analyst, Komal Charitra from the San Bruno Regional Office, Regional Manager, Issac Taggart, Licensing Program Manager, Yvonne Flores from the Oakland Regional Office, Licensing Program Manager, Bethany Moellers from the Santa Rosa Regional Office, Long Term Care Ombudsman, Tom Barrett and Nikki Manske (San Mateo County) and Kiev Harris (Alameda County). In addition, present in this meeting was Director of Operations, Cossandra Blair, Senior Vice President of Operations, Mike Zeug, Interim Administrator, Joan Johnson and additional representatives from ISL. During this meeting, the following was discussed; reassessment of residents after relocation (transfer trauma/injuries), communication between facilities, families and residents, maintenance and repair time-frame, medical transportation, admission agreement addendum, staffing, updated plan of operation for all three facilities in regards to the emergency relocation of residents. --Licensee/Administrator to submit an updated LIC500 (staff schedule) for Windsong of Sonoma and The Point at Rockridge -- Licensee/Administrator to provide LPA with a copy of the electricians report from 4/29/23. --Licensee/Administrator to provide LPA with an updated plan of operation for all three facilities