Complaint·December 11, 2024

During the investigation, LPA interviewed residents and toured the dining. The dining room temperature was observed to be at 74 degrees F. LPA interviewed 5 residents, according to 4/5 residents interviewed, all 4 residents indicated that the dining room was at a comfortable temperature and they felt warm. Based on observations and interviews conducted, the department has determined that although the above allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED. Report is reviewed with Administrator and a copy is provided.