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Inspection visit

Routine inspection

SERRA HIGHLANDS SENIOR LIVINGLicense 4156011272 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

On 4/17/2025 LPA Grace Donato conducted an unannounced annual visit to the facility. LPA met with Administrator Shayan Gheisar and explained the purpose of the visit. LPA toured the facility including a random sample of resident rooms, common areas, and kitchen . LPA observed some residents were at the dining room having breakfast. While touring the facility it was observed that the temperature was at 69 deg F. The residents have adequate amount of linens and incontinence care items. All personal belongings are intact. Carbon monoxide monitor is working properly. All fire extinguishers is due for April evaluation. Facility has a scheduled maintenance for these extinguishers on 4/17/2025. Resident bedrooms and bathrooms were observed to be in good repair equipped with grab bars and non-skid floors. There is adequate amount of food, 2 days for perishables and & 7 days non-perishable. Food supply delivery is scheduled on this day. Emergency drills are done quarterly. Six resident records and six staff records were reviewed. Resident records are updated, complete and signed. Staff records are complete, with training logs. Administrator certificate has expired but renewal has already been submitted and pending evaluation. Medication review was done, and all medications are accounted for, and centrally stored medication records are updated. Hot water was tested in random rooms and 7 out of 9 showed a temperature of between 99-103 deg F. During the review of staff roster, it was found out that 4 staff members does not have criminal background clearance. LPA received copy of the following: LIC610E - Emergency Disaster Plan Personnel Report Deficiencies of the California Code of Regulations, Title, 22 cited on the LIC809-D. Failure to correct the deficiencies may result in civil penalties. Report is reviewed and a copy is provided with appeal rights.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • Request transfer of criminal record exemption

    Based on records review, the licensee did not comply with the section cited above due to four staff members does not have criminal record clearances which poses an immediate health, safety or personal rights risk to persons in care.

  • Mark taps at high-temperature threshold

    Based on bservation, the licensee did not comply with the section cited above due to hot water being tested in random rooms and 7 out of 9 showed a temperature of between 99-103 deg F. which poses an immediate health, safety or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the April 17, 2025 inspection of SERRA HIGHLANDS SENIOR LIVING?

This was an inspection of SERRA HIGHLANDS SENIOR LIVING on April 17, 2025. 2 citations were issued: 2 Type A (serious).

Were any citations issued to SERRA HIGHLANDS SENIOR LIVING on April 17, 2025?

Yes, 2 citations were issued (2 Type A, 0 Type B). The first citation was for: "Based on records review, the licensee did not comply with the section cited above due to four staff members does not hav..."

What type of inspection was this?

This was an inspection. Inspections are conducted by CCLD as part of their licensing oversight.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.